"I wish to send our thanks regarding the customer service of your sales dept and professionalism of the fitting team on a recent installation of a CCTV system to our home.
I made initial contact with Tom Glasgow back in December via email and from first contact, Tom offered a wealth of seasoned knowledge and made us aware of the current products available and what would be most suitable for our requirement. Tom made the whole process seamless and provided a first class service delivery.
May we also pass thanks to Marc and Dylan who completed the installation. The standard of workmanship, client interaction and general helpfulness to all our queries were met with diligent enthusiasm and product knowledge. Marc's direction and instruction to Dylan must also be commended, it was very evident that Marc was passing his time served expertise on and gave a very professional brief and instruction to Dylan when required.
Many thanks again and we will be in touch with Tom in the near future for the next stage of our upgrades." |
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Anonymous |
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County Down |
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| "All of the Scan Alarms staff who came to our premises were excellent, all timescales were met and all were friendly and professional." |
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Mr & Mrs Stevenson |
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Ballyclare |
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| "Handled very professionally by both Colin the surveyor and subsequently by Alistair the engineer who carried out the installation. The whole experience has given me confidence that I made the right choice of system and company." |
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Mr Smith |
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Holywood |
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| "Both engineers were excellent, the young apprentice in particular. I would high recommend Scan Alarms." |
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Mr Blake |
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Belfast |
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| "Initial survey very helpful, clear detailed specification, quotation reasonable; all of which influenced me to choose Scan Alarms. Engineering personnel and performance very professional." |
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Mr Cameron |
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Belfast |
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"Following recent work carried out by Scan Alarms in my home I am writing to say how pleased I am with the finished result.
I would like to give particular thanks and recognition to Mr Chris McClung. During the initial consultation he told me should I have any difficulties while work was in hand, not to hesitate to contact him. Due to incompatibility with existing equipment several problems were encountered and I found on each occasion Mr McClung delivered 100% on his offer to help even replying to an email which I hoped he would see in the morning, after 11pm.
In today's world it is rare to meet someone who can be relied upon as Mr McClung can. In my opinion this is what makes him a very valuable asset to Scan Alarms." |
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Ms Clegg |
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Bangor |
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| "The installation process was excellent. From the survey being carried out to the two engineers who installed the alarm. I was most impressed. I will definitely be recommending Scan Alarms to friends and family." |
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Mrs Cairns |
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Helens Bay |
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| "Excellent work from a well-oiled, multi-discipline team. Highly recommended." |
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Mrs Barrett |
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Holywood |
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| "Excellent service by everyone. All arranged and carried out exactly as promised. I would most definitely recommend Scan Alarms to my friends." |
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Mrs Beresford |
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Ballyclare |
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| "The engineers were extremely impressive in carrying out their work. They spent a considerable amount of time ensuring that the cabling was concealed. 10 out of 10 for their tidiness." |
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Mr & Mrs Ferguson |
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Bangor |
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| "A very professional approach from surveyor to the engineers. Would recommend your company to anyone." |
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Mrs Andrews |
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Belfast |
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